Keep Your Brand Healthy And Thriving: Complimentary eBook

With 2011 galloping along and 2012 planning just around the corner, we’re excited to share our Brand Champion Health Check  — a complimentary eBook designed to help marketers and business leads assess their company and brand’s health, and to consider what actions will power successful growth.

While the eBook centers on the Pharma and healthcare industry, it is also highly relevant to any consumer brand.

Champions know that staying in top health is critical and that early detection is key to avoiding costly down time and poor performance – can even mean the difference for survival. However, unlike the many patient health screens available or the ease by which consumers can go for their annual physical, marketers do not have ready access to a thoughtful, comprehensive health check-up.

The Brand Champion Health Check screens three parameters

 

 

 

 

 

Continue reading

Data Visualization And Why All Healthcare Marketers Should Care

In a world where we are bombarded by information, targeted by mass media and social networks, what can we do to make our message heard? How can healthcare, DTC and consumer marketers dimensionalize communications in a way that draws attention and focuses learning to important information and messaging?

Data visualization provides an increasingly powerful means to not only communicate information clearly and effectively, but the wise will consider it critical to help position their companies and brands in digital marketing today.

As outlined by FFunction in it’s report ‘Data Visualization: How To Position Your Company in Digital Marketing’, “The power of visualizations comes from the fact that they stimulate the brain in a different way, by focusing attention on the sensorial and rational sides simultaneously. They act as a discovery game that incites one to focus on the displayed information that might otherwise be left unnoticed.” Continue reading

How To Improve Your Mobile Health Strategy: Five Imperatives

With the exponential growth in mobile adoption, technology and new apps, mobile is on everyone’s list for 2011 and beyond, and rightfully so. The mobile “product” and “channel” offers numerous opportunities for all marketers, healthcare and pharma included.

Consider some of the facts:

  • Mobile will be the primary digital connection for both existing and new customers. [Forester]
  • Today there are well over 400M phones in the US, over 350M applications available for the iPhone and counting with more than 10B downloads. [Forester]
  • Mobile users will surpass desktop users in 5 years.  Mobile growth is the fastest in communications history. [Mary Meeker, KPCB]
  • Physician adoption of mobile devices is astounding. Chilmark  Research estimates 100% of physicians will have a smart phone and use content apps by 12/31/2013–with touchscreen tablet saturation by 2015. Smartphone Apps now focus on communication, alerts and decision support. Clinical reference content is currently leading mHealth apps, but will evolve with the growth of iPad and other touchscreen tablets to provide more flexibility, personalization, patient education…
  • Of the 85% of American adults who use a cell phone, 17% of cell owners have used their phone to look up health or medical information and 29% of cell owners ages 18-29 have done such searches. [Pew Internet Mobile Health 2010]

Continue reading

5 Marketing and Social Networking Lessons from the Dead…

hippieshop.com

In honor of my “Deadhead” hubby and the millions of others out there, and the pending Grateful Dead Archive soon to open at the University of California at Santa Cruz, it’s a great time to recognize the Grateful Dead for their marketing and social networking prowess.

But even if you’re not a Deadhead, the Atlantic’s Management Secrets of the Grateful Dead  is a must read article.

The Grateful Dead Archive, scheduled to open soon at the University of California at Santa Cruz, will be a mecca for academics of all stripes: from ethnomusicologists to philosophers, sociologists to historians.  But the biggest beneficiaries may prove to be business scholars and management theorists, who are discovering that the Dead were visionary geniuses in the way they created “customer” value”, promoted social networking, and did strategic business planning. -by Joshua Green

Why Should corporate America or Pharma and Healthcare Marketers care?  The Dead pioneered ideas and practices that were subsequently embraced by business and ‘Internet business models’.

Here are 5 Marketing and Social Networking Lessons that I took away from the Grateful Dead’s incredible marketing success. Continue reading

Marketers: What Would Jake and Rocket Do? 13 Imperatives for 2010 (part 3 of 4)

What Would Jake and Rocket Do?
This is the third of a four part series for Consumer and Pharma/Healthcare marketers looking to tame the rigors of 2010… In case you’re just coming in now, here is the first of the series: What Would Steve Jobs Do? And the second: What Would Google Do?

Who are Jake and Rocket you ask? Jake and his trusty dog Rocket have become icons of optimism, and Life is good ® America’s little clothing brand that could-that is trying to spread good vibes all over the world. Having recently returned from a few days of holiday skiing in Vermont, and the proverbial t-shirt buying with ‘my three sons’… Life is good was all around us spreading their optimism and good cheer.

Here are some of Jake and Rocket’s insights that all marketers-Consumer, B2B and Pharmaceutical/Healthcare – may want to pay attention to in 2010. Continue reading

Marketers: What Would Steve Jobs Do? 6 Marketing Imperatives for 2010 (part 1 of 4)

What Would Steve Jobs Do? This is the first of a four part series for Consumer and Pharma/Healthcare Marketers looking to tame the rigors of 2010…by taking a closer look and asking ourselves what three incredibly successful people and companies in business today would do…

The genesis for this series first came while reading Fortune’s CEO of the Decade and The Decade of Steve, and thinking about the question that Apple executives asked themselves over and over during Steve Job’s six month leave of absence in early 2009: What would Steve Jobs do? Recently, I picked up What Would Google Do? by Jeff Jarvis (great book)… I hope you’ll stay tuned for What Would Google Do? And What Would Jake and Rocket Do? And What Might Marketers Do in 2010?

As you’re developing new products, services and/or marketing plans this year, here’s a question to ask yourself at each major milestone and decision point…

What Would Steve Jobs Do? The threshold for moving forward: Would it pass Steve’s test? In the past 10 years alone Steve Jobs has radically and lucratively reordered three markets –music, movies, and mobile telephones–and his impact on his original industry, computing has only grown. Continue reading

Best Learning Actions for Healthcare Marketers in 2010? (free eBook)

Inspired by Alvin Toffler’s quote: “The illiterate of the 21st century will not be those who cannot read or write, but those who cannot learn, unlearn, and relearn,” we asked 12 leading bloggers and healthcare thought leaders to share their reflections: what would they recommend as top learning strategies for Pharma and Healthcare marketers in 2010?

Overall, there were six themes that contributors brought to life:

1)  e-Patients are at the center and critical to learning and design;
2)  Authenticity isn’t a ‘nice to do’, it’s a ‘must’ (and you won’t be the one who decides whether you’ve succeeded);
3)  Don’t’ get distracted by ‘bells and whistles’-remember the basics and keep your brand core strong;
4)  New marketing challenges require new ROI thinking…the ROI of connection, authenticity and compassion;
5)  The marketing cycle of life is going through unprecedented change requiring all marketers and communications people to unlearn much-the movement from paid marketing to earned marketing requires a different mindset and skills; and
6)  Effective marketing and engagement will require new kinds of leadership skills.

Or as Steve Woodruff would say, “it’s a holiday grab-bag of nuggets from the wise travelers–some myrrh, some gold, some SEO, some patient communities–stick your hand in and grab some goodies!”

My heartfelt appreciation to the 12 contributors-yet another example of the power of the community.  Continue reading

Pharma: Are Your e-Patients Really Part Of The Team?

Hats off to Kevin Kruse for kicking off an exciting new conference called e-Patient Connections 2009 that will no doubt be the start of a long tradition in e-Patient Marketing and Learning. It was a productive two days marked by a strong range of excellent speakers and content, a well run conference and focused leader, and a broad group of engaged attendees. Read posts by @ericbrody, PharmaExec Blog and Steve Woodruff for other good summaries of the two-day e-Patient Conference (You can also read the Twitter stream: #epatcon)

Why Team e-Patient?

Driving home from the conference, my head swirling with ideas, this is what emerged for me:

“It may take a village to raise a family, but it takes a team to heal a patient.” 

…A team of doctors and nurses, patients and their families, friends and others who share their condition, hospital care, pharma treatments, insurance companies, employers, pharmacists and so on…actively participating and working together.

Reflecting on the presentations, they seem to converge around five essential themes for working towards patient-centered, participative marketing and healthcare…Highlighted below are but a few:  Continue reading

Pharma: Are Guard Rails Useful To Our Social Media Future?

There’s a reason why there was such a great turnout for the Digital Pharma Unconference this week…Hats off to Shwen Gwee, Jason Youner of eXL pharma, and all the speakers and participants. (#DigPharm)

Before I talk about Guard Rails, here are three other good reads from fellow bloggers: Steve Woodruff’s I Was There (Digital Pharma 2009), Jonathan Richman’s Dose of Digital How Pharma Overcomplicates Social Media, and John Mack’s Pharma Marketing Blog: Pharma Social Media Crips vs. Legal/Regulatory Bloods.  Also check out the tools that Fard Jonmar and Jonathan Richman used in their social media workshop. Or Digitas Health Social Media POV given by Sarah Larcker of Digitas.

So what do we mean by Guard Rails? The Wikipedia definition reads something like this:

Guard rail, sometimes referred to as guide rail or railing, is a system designed to keep people or vehicles from (in most cases unintentionally) straying into dangerous or off-limits areas.”

Continue reading